Bloomkind
Support
Is my data really private?
Yes — by architecture, not by promise. Everything you log lives in an encrypted database on your iPhone. There’s no account, no server of ours, and no tracking; the app has no code path to upload your health data. The only way anything leaves your phone is when you share a report or export it yourself.
The full details are in the privacy policy — it’s short and written for humans.
How do I export my data?
Two ways, both through the iOS share sheet, both entirely on your terms:
Doctor report (PDF) — open the Report tab, pick a period, and tap Generate PDF report. Share it to Files, AirDrop, print, or anywhere else you choose.
Complete export (JSON) — from the app’s settings you can export everything you’ve ever logged as a JSON file, ideal for your own backup.
How do I erase everything?
Open Privacy & Settings and choose Erase everything. It deletes every entry from the on-device store and clears the local usage-stats log. Because there is no cloud copy, erasing is final — so consider a JSON export first if you might want the history back.
How does the Apple Health connection work?
It’s optional and read-only. If you connect Apple Health, Bloomkind reads two things — menstrual flow and sleep — to enrich your charts and correlations. It never writes anything back to Health, and the app works fully without it.
Imported data is stored in the same encrypted on-device store and can be removed in one tap: Settings → Remove imported Health data.
How do I restore my Pro purchase?
On the Bloomkind Pro screen, tap Restore purchases while signed in to the same Apple account you subscribed with. Subscriptions are tied to your Apple account, not to any Bloomkind account — because there isn’t one.
How do I cancel my subscription or free trial?
Apple manages the billing, so cancelling happens in iOS: Settings → your name → Subscriptions → Bloomkind, then Cancel. If you cancel during the 7-day free trial, you won’t be charged; after that, Pro stays active until the end of the period you’ve paid for.
Cancelling never touches your data — everything you’ve logged stays on your phone, and the free features keep working.
Still stuck? Email us.
We read everything and usually reply within a day or two.