Support

Answers to the questions we hear most — and a human behind the email for everything else.

How do I create the doctor report?

Tap Create doctor report on the home screen, choose a period (14, 30 or 90 days, or all time), and tap Generate. Bloomkind builds a clinical PDF on your phone — a symptom summary with counts, severity and trends, weekly charts, your HRT and supplement timeline, and a plain-language legend — then hands it to the iOS share sheet so you can AirDrop, email, print or save it.

The report is a Pro feature. Nothing is uploaded: the PDF is generated on your device and goes only where you send it.

Is my data really private?

Yes — by architecture, not by promise. Everything you log lives in an encrypted database on your iPhone. There’s no account, no server of ours, and no tracking; the app has no code path to upload your health data. The only way anything leaves your phone is when you share a report or export it yourself.

The full details are in the privacy policy — it’s short and written for humans.

How do I export my data?

Two ways, both through the iOS share sheet, both entirely on your terms:

Doctor report (PDF) — open the Report tab, pick a period, and tap Generate PDF report. Share it to Files, AirDrop, print, or anywhere else you choose.

Complete export (JSON) — from the app’s settings you can export everything you’ve ever logged as a JSON file, ideal for your own backup.

How do I erase everything?

Open Privacy & Settings and choose Erase everything. It deletes every entry from the on-device store and clears the local usage-stats log. Because there is no cloud copy, erasing is final — so consider a JSON export first if you might want the history back.

How does the Apple Health connection work?

It’s optional and read-only. If you connect, Bloomkind reads perimenopause symptoms you’ve already logged in the Health app — hot flashes, night sweats, memory lapses, mood and sleep changes, fatigue, headache, bloating, breast pain, dizziness — plus your cycle days, sleep, and cycle-deviation notes like irregular cycles. Those entries join your charts and your doctor report, so you don’t log anything twice. It never writes anything back to Health, and the app works fully without it.

Imported data is stored in the same encrypted on-device store and can be removed in one tap: Settings → Remove imported Health data.

How do I restore my Pro purchase?

On the Bloomkind Pro screen, tap Restore purchases while signed in to the same Apple account you subscribed with. Subscriptions are tied to your Apple account, not to any Bloomkind account — because there isn’t one.

How do I cancel my subscription or free trial?

Apple manages the billing, so cancelling happens in iOS: Settings → your name → Subscriptions → Bloomkind, then Cancel. If you cancel during the 7-day free trial, you won’t be charged; after that, Pro stays active until the end of the period you’ve paid for.

Cancelling never touches your data — everything you’ve logged stays on your phone, and the free features keep working.

Full pricing, renewal and refund terms are in the Terms of Use.

Still stuck? Email us.

We read everything and usually reply within a day or two.

bookbondar@gmail.com